Sorry folks for the long break since my last post.  I have been a little busy but thought that this morning I would write about the new Statistics Canada report on the shortage of doctors.  Rather, the number of Canadians without a family doctor.

According to the report, 4 million Canadians do not have a regular doctor, and recent immigrants are the most likely to be without one.  Only 73% of people living in Quebec have a regular doctor, the lowest rate in the country.  Nova Scotia, however, had the highest percentage at 94%.  Of those who do not have a family doctor, the study showed that 76% use local clinics and community health centres as their primary source of care.

This lead to me thinking…what does this mean for the corporate consolidation we are starting to see in places like Alberta and Ontario for medical services?  ListenUp Canada, as an example, are consolidating hearing clinics and making access and service more streamlined.  Will private walk-in clinics be branded next?  For those looking for new business venture ideas, might I suggest a coffee in the coming weeks?  We may be onto something here, especially if this trend continues! 

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Well, in Canada that is.  Today, Rogers Communications announced that it will be bringing Apple’s iPhone to Canada on their national mobile network.  This is a big win for Rogers, but also a classic example of Canada’s long history of being a “wait to adopt nation”.  In the benefits world, this could not be any more classic a scenario.

Canada is a great “wait and see country” when it comes to health benefits.  We are situated mid-way between socialist driven Europe and Free-economy America.  That being said, we tend to wait until one of these two parties develop a new health benefit delivery model then observe performance before we pounce on it.  In marketing, we would be less “early adopter” and more “cautious analyzer”, not that it is a bad thing.  This strategy has actually been beneficial to the global delivery of health benefits as many other countries rely on us to sit back, assess, and perhaps make it better.

As an example, one simply needs to look at our Universal Healthcare system.  We did not invent it, but we certainly perfected it to meet the needs of our people (at the time).  We did not invent Flex Benefits, but we were pioneers in making the election process easier using the Web.  On-line enrollment, tele-claims, and direct-pay drug/dental cards were all heavily influenced by leading Canadian technology companies.  However, while we have had an IT-bulletin from CRA allowing HSAs for years, we have yet to fully embrace them to the same degree as our neighbors to the south.

For the last example, I don’t think we are using a “wait and see” strategy.  We were pioneers in allowing this model to exist and we could be offering these plans to every employee in Canada today.  The strategy we are using here is “cautious execution”.  I think we like the concept but want to see how other countries fare in rolling it out before we go full-throttle with any legislative changes.  Will we go down the full consumer-driven healthcare model like our friends to the south or follow the UK model?  Most likely, like everything we do, we will wait and create new HSA legislation to suit our needs and set a new standard for the world.

I wonder if this culture of “waiting to perfect” will have an impact on the iPhone?  I for one would like to see it incorporated as a TV remote as well as a phone, PDA and iPod.  Hmm, maybe I am on to something here.

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Seeing how we receive questions on how HSAs in Canada are different from those south of the border, we have added a new dedicated page on Health “Savings” Accounts.  You can access this page on the top navigation under the tab US Model.

We will be adding even more content in the coming weeks.  Stay tuned folks!

I am really getting tired of reports indicating that health care costs are on the rise. It is kind of like saying this summer’s hottest trend will be swimsuits. But yet again, another report has been released (you know who you are) stating that health-care cost increases continue to outpace other business cost increases as well as the consumer price index.  Groundbreaking study.

Where are the reports on trends in cost-containment or innovative benefit strategies?  How about a study on the trends within small to medium sized employers or recommendations from businesses to reduce costs?  As an industry, we tend to state the obvious far too much.  Unless a study reveals that costs have actually gone down, why on earth report the findings?  Especially if the report does not offer any solutions to reverse the trend. 

To my colleagues in the benefits world, for the love of god, please stop stating the obvious.  Otherwise we will all have to get new jobs in new fields where these skills are embraced.  By the way, it is currently 18°C and partly cloudy in Toronto with light winds coming from the West and as the sun sets, I expect it will get cooler.

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